02 — Formulae Prescott

Redesigning the digital home of a skinimalism pioneer

Lead Design Director at Xenopsi, a NYC growth consulting agency — leading UX, brand and campaign creative for Formulae Prescott, a UK skincare brand, across web, email and paid social.

Industry
Beauty & skincare — UK DTC e-commerce
Role
Lead Design Director, Xenopsi (NYC growth consulting agency)
Scope
Website & Shopify redesign, email design, photoshoot direction, weekly paid social creative
Website
formulaeprescott.com →
Team
Lead Design Director, an Art Director, plus two designers
Timeframe
April – December 2021
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The Challenge

A skincare brand built on simplicity

Formulae Prescott had built a cult product in Tri-Balm — but the site and content around it hadn't caught up.

Founded by two sisters as the brand behind the "skinimalism" movement, Formulae Prescott's 3-in-1 Tri-Balm had real momentum — press coverage, awards, a loyal following. But the website's UX wasn't converting that attention into sales, and the brand's social and campaign presence was inconsistent.

The challenge was bringing the site, campaigns and social presence up to the same level of craft as the product itself.

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The Move

Redesign the site Direct the campaigns Own the story

As Lead Design Director at Xenopsi, I led UX, visual design and creative direction across Formulae Prescott's digital presence.

That meant redesigning the website and optimizing their Shopify store for a stronger user experience and better conversion, and designing every email campaign end to end.

I personally designed the email campaigns and paid social creative each week, and signed off and managed the product photoshoots that fed every campaign — supported by a small in-house team, an Art Director and two designers, on production.

The Work

01 — Website & Shopify Redesign

UX audit, redesign and Shopify optimization for stronger conversion.

02 — Photoshoot Direction

Signed off and managed every product and campaign shoot.

03 — Paid Social Creative

New Facebook and Instagram ad creative, every week.

04 — Email Design

Designed every email campaign, end to end.

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The Outcome

Growth backed by craft

The redesign and campaign work translated directly into sales — and the press attention followed.

33%
Increase in sales within three months of the redesign.
4
Industry awards, including recognition from Marie Claire and Allure.
Vogue, Bazaar, Elle & more
Press coverage across major beauty and lifestyle titles during this period.
Tri-Balm → 3 products
Grew from a single hero product to a full Tri-Balm, Tri-Body and Tri-Spritz range.
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