06 — Fazer · Chocolate Gift Experience · eCommerce Concept · Creative Direction

The gift becomes the experience

Winning pitch for a new Fazer eCommerce experience, designed to turn choosing a chocolate gift into something you build, not simply buy.

Industry
FMCG · Confectionery · eCommerce
Role
Creative Concept & Art Direction, Columbia Road
Scope
UX, visual design & pitch presentation
Outcome
Pitch won
Karl Fazer chocolate product range styled on a sculptural blue and gold set
01 — Visual Direction

A sensory visual language built around chocolate itself

Visual exploration.

Reimagining the Fazer world through contemporary image-making.

Fazer wordmark embossed into molten dark chocolate, close-up detail shot
Karl Fazer gold wordmark logo on a deep blue background with chocolate pieces
Karl Fazer chocolate bars arranged in a repeating diagonal pattern on a blue background
02 — The Idea

Build. Don't browse.

We wanted to move the experience beyond simply selecting a product. The idea was to let people make the gift themselves — choosing flavour, topping, gift paper, message and card as they moved through the site.

03 — The Experience

Build your own gift

The experience was designed as a journey rather than a traditional checkout.

Visitors could explore different combinations, make creative choices and see their gift take shape as they progressed — with each step, like the gift paper selection, given room to feel like a real creative decision rather than a form field.

Fazer Chocolate Gift Land landing screen on a laptop, with a splash of chocolate over a stack of chocolate bars
The Journey — Start Anywhere interface screen on a laptop, showing flavour, topping, gift paper, message and card steps
04 — The Physical Experience

From screen to something you can hold

The whole experience was built around anticipation — the moment a digital choice becomes a real gift arriving in someone's hands.

The Outcome

The pitch won.

The result was a new eCommerce concept for Columbia Road, reimagining how Fazer's chocolate gifts could be chosen, built and sent.

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